Customer assistant platform

An assistant that actually knows your business.

Train Nexora on your site, policies, and files. Drop a chat widget on the website. It answers customers — and shows you the questions that keep coming up, so you can fix the business, not just the inbox.

Free while we launch. No card. Email assistant included.

H

Harbor & Oak

Usually replies instantly

Welcome to Harbor & Oak — looking for a table, a finish, or a ship date?

Try it on your site

Ask a question your customers already ask.

Paste a public URL. Nexora reads a few pages and answers from that text only — no account, and it will not invent a policy that is not on the page.

Study the business

Paste your URL, FAQs, and policies. Nexora crawls public pages, chunks them, and indexes every fact for retrieval.

Answer on the site

One script tag. A calm widget that cites your knowledge, stays inside policy, and captures an email when it needs a human.

See the pattern

Every question is tagged. The dashboard shows what customers keep getting stuck on — shipping, returns, sizing — so you can change the offer.

Insights

The questions are the product roadmap.

Nexora clusters live chat into topics, flags frustration, and lists the questions it could not resolve. When shipping is 40% of traffic, you don’t need another dashboard widget — you need a clearer shipping page.

This week · Harbor & Oak

  • Shipping32 questions · 3 frustrated
  • Custom orders14 questions · clear
  • Returns9 questions · 2 unresolved
  • Care & finish7 questions · clear

The same brain, on email.

Paste a customer email. Nexora drafts a human reply from your knowledge base. Routine mail is handled. Legal threats, chargebacks, and anything sharp get escalated to you — with a reason, not a black box.

Inbox

Scratch on the North Chair

Drafted · transit damage — repair offered

I will dispute this

Escalated · chargeback language

Install in one line.

Copy the snippet from your dashboard. It opens Nexora in a frame on your site — your customers never leave the page.

<script src="https://your-nexora-host/widget.js" data-nexora="nx_••••"></script>